.tickets-files-title h4 {
    margin: 0;
}
.tickets-files-item-preview {
    width: 2.533rem;
    min-width: 2.533rem;
    aspect-ratio: 1 / 1;
    border-radius: 0.333rem;
    overflow: hidden;
    font-size: 1.467rem;
}
.tickets-files-item-preview img {
    width: 100% !important;
    height: 100% !important;
}
.tickets-files-item-main {
    flex: 1 0;
    margin: 0 1rem;
    overflow: hidden;
}
.tickets-files-item, .tickets-answer-msg {
    background: var(--btn-light-bg-color);
    border: 2px solid var(--btn-light-bg-color);
    padding: 0.8rem;
    border-radius: 0.8rem;
    margin: 0.8rem 0;
}
.tickets-files-item-info {
    gap: 0.667rem;
    color: var(--input-text-color);
    font-size: 80%;
    margin-top: 0.467rem;
}
.tickets-files-item-upload {
    flex: 1 0;
    height: 0.533rem;
    border-radius: 0.333rem;
    overflow: hidden;
}
.tickets-files-item-upload-show {
    position: relative;
}
.tickets-files-item-upload-show:before {
    content: "";
    position: absolute;
    top: 0;
    left: 0;
    height: 100%;
    width: 100%;
    background: var(--input-border-color);
}
.tickets-files-item-upload-status {
    position: absolute;
    top: 0;
    left: 0;
    height: 100%;
    width: 0;
    background: var(--highlighting-color);
    display: none;
}
.tickets-files-item-upload-show .tickets-files-item-upload-status {
    display: block;
}
.tickets-files-item-delete {
    padding: 0.667rem;
}
.tickets-files-item-status.error {
    color: var(--error-color);
}
.tickets-files-item-info-size .label {
    margin-right: 0.2rem;
}
.tickets-answer-msg {
    padding: 0.8rem 0;
}
.tickets-answer-msg-icon, .tickets-answer-msg-delete {
    width: 4rem;
    display: block;
    text-align: center;
}
.tickets-answer-msg-preview div.tickets-answer-msg-preview-icon {
    font-size: 1.467rem;
    margin: 0 0.667rem;
}
.tickets-answer-msg-main-h {
    margin: 0.2rem 0;
    font-size: 80%;
    opacity: 0.6;
}
.tickets-answer-msg-preview-image, .tmss-msg-reply-preview-image {
    width: 2rem !important;
    height: 2rem !important;
    overflow: hidden !important;
    display: block !important;
    box-sizing: border-box !important;
    background: rgba(255,255,255,0.30);
    position: relative !important;
    border-radius: 0.2rem;
    margin-right: 0.667rem;
}
.tickets-answer-msg-preview-image img,  .tmss-msg-reply-preview-image img{
    width: 100% !important;
    height: 100% !important;
    object-fit: cover !important;
    object-position: center !important;
    display: block !important;
    font-family: 'object-fit: cover;' !important;
}
.tickets-items {
    display: flex;
    flex-direction: column;
    gap: 1rem;
    padding-bottom: 2.333rem;
}
.tickets-item {
    padding: 1rem;
    background: var(--btn-light-bg-color);
    border: 1px solid var(--input-border-color);
    border-radius: 0.8rem;
}
.tickets-item-no-read {
    border-color: var(--highlighting-color);
    -webkit-box-shadow: 0 0 0.4rem 1px var(--shadow-highlighting-color);
    -moz-box-shadow: 0 0 0.4rem 1px var(--shadow-highlighting-color);
    box-shadow: 0 0 0.4rem 1px var(--shadow-highlighting-color);
}
.tickets-list-head {
    margin: 1.667rem 0 1rem 0;
}
.tickets-item-top, .tickets-item-bottom {
    font-size: 80%;
    color: var(--input-text-color);
    opacity: 0.8;
}
.tickets-item-center {
    margin: 1rem 0;
    min-height: 1.6rem;
}
.tickets-item-center-left {
    flex: 1 0;
    overflow: hidden;
}
.tickets-item-center-right {
    margin-left: 1.333rem;
    overflow: hidden;
}
.tickets-item-create-user {
    margin-top: 0.667rem;
    opacity: 0.8;
    font-size: 80%;
}
.tickets-item-status-lead {
    margin-top: 0.467rem;
    display: flex;
    flex-direction: column;
    gap: 0.333rem;
}
.tickets-item-status-lead-st, .tickets-item-status-lead-sub {
    display: flex;
    flex-wrap: wrap;
    gap: 0.333rem;
    font-size: 90%;
    column-gap: 0.333rem;
}
.tickets-item-status-lead-st {
    font-size: 90%;
}
.tickets-item-status-lead-sub {
    font-size: 80%;
}
.tickets-item-date, .tickets-item-status {
    white-space: nowrap;
}
.tickets-item-status {
    text-transform: uppercase;
    font-weight: 600;
    opacity: 0.8;
    font-size: 80%;
}
.tickets-item-last-msg span {
    font-weight: 700;
}
.ticket-item-no-read-count {
    padding: 0.333rem;
    border-radius: 0.8rem;
    background: var(--highlighting-color);
    color: var(--always-white);
    font-size: 75%;
    display: flex;
    justify-content: center;
    align-items: center;
    min-height: 1.6rem;
    min-width: 1.6rem;
    margin-right: 0.333rem;
}
.tickets-items-more {
    display: flex;
    justify-content: center;
    margin: -1.333rem 0 1rem 0;
}
.support-home-albums a i {
    margin-right: 0.2rem;
}
.popup-content.tmss > .loader.loader-block {
    position: absolute;
}
.tmss-restart-btn:hover {
    transform: translate(-50%, -50%) !important;
}
.ticket-info-specification-table {
    overflow-x: auto;
    border-radius: 0.467rem;
    background: var(--input-bg-color);
    scrollbar-width: thin;
    -webkit-overflow-scrolling: touch;
    -ms-overflow-style: -ms-autohiding-scrollbar;
    padding-bottom: 1rem;
    overflow-y: hidden;
    max-height: 13.333rem;
}
.ticket-info-specification-table table {
    font-size: 88%;
    border-collapse: collapse;
    width: 100%;
}
.spec-table__cell-line {
    white-space: nowrap;
}
.spec-table__cell:not(.spec-table__cell-name) {
    text-align: center;
}
.ticket-info-specification-table tbody td, .ticket-info-specification-table thead th {
    padding: 1rem;
    border-bottom: 1px solid var(--input-border-color);
    vertical-align: middle;
}
.ticket-info-specification-table thead th {
    padding: 1rem 0.467rem;
    white-space: nowrap;
}
.ticket-info-specification-table tbody tr:nth-child(2n) {
    background: var(--input-bg-color-3);
}
.spec-table__toggle-btn {
    padding: 1rem 1.667rem;
}
.ticket-info-specification .form-items-label span {
    flex: 1 0;
}
.ticket-info-specification .form-items-label a {
    display: block;
    padding: 0.333rem 0.667rem;
    margin-left: 0.667rem;
}
.ticket-info-specification-reveal .ticket-info-specification-reveal-open{
    display: none;
}
.ticket-info-specification.open .ticket-info-specification-reveal .ticket-info-specification-reveal-open{
    display: block;
}
.ticket-info-specification.open .ticket-info-specification-reveal .ticket-info-specification-reveal-close{
    display: none;
}
.spec-table__cell-name-main {
    font-weight: 600;
}
.spec-table__cell-name-desc {
    margin-top: 0.467rem;
    font-weight: 400;
    opacity: 0.7;
    font-size: 0.9rem;
}
.ticket-info-specification.open  .ticket-info-specification-table {
    max-height: none;
}
.spec-table__cell-name {
    min-width: 6.667rem;
    max-width: 17.333rem;
}
.ticket-info-specification.open .spec-table__cell-name {
    min-width: 25.333rem;
    max-width: none;
}
.tmss {
    display: flex;
    flex-direction: column;
    gap: 1.667rem;
}
.tmss-msg {
    display: flex;
    justify-content: flex-end;
}
.tmss-msg.tmss-msg-other {
    justify-content: flex-start;
}
.tmss-msg .tmss-msg-inner {
    padding: 0.667rem;
    background: var(--input-bg-color);
    border: 1px solid var(--input-border-color);
    border-radius: 0.8rem;
    border-bottom-right-radius: 0;
    width: fit-content;
    min-width: 13.333rem;
    max-width: calc(100% - 5.333rem);
}
.tmss-msg.tmss-msg-other .tmss-msg-inner {
    margin-left: 0;
    background: var(--highlighting-color);
    border-color: var(--highlighting-color-02);
    border-radius: 0.8rem;
    border-bottom-left-radius: 0;
    color: var(--always-white);
}
.tmss-msg-message, .tmss-msg-reply {
    margin: 0.667rem 0;
    font-size: 0.95rem;
}
.tmss-msg-sender, .tmss-msg-time {
    font-size: 80%;
    opacity: 0.6;
    font-weight: 700;
}
.tmss-msg-my .tmss-msg-time {
    text-align: right;
}
.tmss-msg-answer {
    padding: 0.133rem 0.467rem;
    display: block;
    font-size: 70%;
    opacity: 0.2;
}
.tmss-date-sep {
    text-align: center;
    font-size: 80%;
    opacity: 0.7;
}
.tmss-history-loader {
    text-align: center;
    font-size: 90%;
    margin: 1.333rem 0;
    opacity: 0.8;
    font-weight: 700;
    display: flex;
    justify-content: center;
}
.ticket-popup .popup-inner {
    padding-bottom: 0;
}
.ticket-input {
    margin-top: 1rem;
}
.ticket-input-inner {
    display: flex;
    justify-content: space-between;
    background: var(--input-bg-color);
    padding: 0 4.667rem;
    position: relative;
    align-items: normal;
    overflow: hidden;
    border-top: 1px solid var(--input-border-color);
    min-height: 4rem;
}
.ticket-input.disable {
    height: 0;
    min-height: 0;
    overflow: hidden;
}
.ticket-input-inner-not-write {
    font-size: 90%;
    opacity: 0.6;
    padding: 1.333rem 0.667rem;
    text-align: center;
}
.ticket-input-send, .ticket-input-file {
    width: 4rem;
    height: 4rem;
    display: flex;
    justify-content: center;
    align-items: center;
    position: absolute;
    bottom: 0;
    left: 0;
}
.ticket-input-send {
    left: auto;
    right: 0;
}
.ticket-input-text {
    width: 100%;
    height: 100%;
    min-height: 4rem;
    display: flex;
    flex-direction: column;
    justify-content: center;
}
.ticket-input-text textarea {
    width: 100%;
    padding: 0.667rem 0;
    font-size: 1.067rem;
    background: none;
    border: none;
    resize: none;
    box-sizing: border-box;
    line-height: 1.2;
    overflow-y: hidden;
    color: var(--main-black-color);
}
.ticket-input-text textarea::-webkit-scrollbar {
    width: 0.533rem;
    background-color: transparent;
}
.ticket-input-text textarea::-webkit-scrollbar-thumb {
    background-color: transparent;
    border-radius: 0.267rem;
}
.ticket-input-text textarea:hover::-webkit-scrollbar-thumb {
    background-color: rgba(0, 0, 0, 0.2);
}
.ticket-input-text textarea {
    scrollbar-width: thin;
    scrollbar-color: rgba(0, 0, 0, 0.2) transparent;
}
.ticket-input-send i.fa-spinner, .ticket-input-send.sending i.fa-paper-plane {
    display: none;
}
.ticket-input-send.sending i.fa-spinner {
    display: block;
    transition: transform 0.3s ease-in-out;
    animation: spin 1s linear infinite;
}
.ticket-input.disable {
    opacity: 0.6;
}
.tmss-msg .plyr--audio .plyr__controls, .ticket-info-files .plyr--audio .plyr__controls{
    background-color: var(--input-bg-color-2) !important;
}
.tmss-msg .plyr--audio .plyr__controls, .ticket-info-files  .plyr--audio .plyr__controls {
    color: var(--main-black-color)
}
@keyframes spin {
    0% { transform: rotate(0deg); }
    100% { transform: rotate(360deg); }
}
.tmss-msg-message-text {
    white-space: pre-line;
}
.tmss-msg-message-file {
    margin: 0.467rem 0;
}
.tmss-msg-message-file-picture {
    width: 11.8rem !important;
    height: 6.667rem !important;
    overflow: hidden !important;
    display: block !important;
    box-sizing: border-box !important;
    background: rgba(255,255,255,0.30);
    position: relative !important;
    border-radius: 0.467rem;
}
.tmss-msg-message-file-picture a {
    display: block !important;
    width: 100% !important;
    height: 100% !important;
    position: absolute !important;
    top: 0 !important;
    left: 0 !important;
}
.tmss-msg-message-file-picture img {
    width: 100% !important;
    height: 100% !important;
    object-fit: cover !important;
    object-position: center !important;
    display: block !important;
    font-family: 'object-fit: cover;' !important;
}
.tmss-msg-message-file-picture-icon {
    font-size: 1.067rem;
    color: var(--always-white);
    background: rgba(0,0,0,0.30);
    display: flex;
    justify-content: center;
    align-items: center;
    width: 1.6rem;
    height: 1.6rem;
    border-radius: 0.2rem;
    position: absolute;
    bottom: 0.333rem;
    right: 0.333rem;
}
.tmss-msg-message-file-other a{
    display: flex;
    gap: 0.667rem;
    align-items: center;
    background: var(--input-bg-color-2) !important;
    padding: 0.667rem;
    border-radius: 0.467rem;
}
.tmss-msg-message-file-other-icon {
    font-size: 1.2rem;
}
.tmss-msg-reply {
    position: relative;
    border-radius: 0.2rem;
    overflow: hidden;
    max-width: 13.333rem;
    display: block;
}
.tmss-msg-reply-inner {
    border-left: 2px solid var(--main-black-color);
    background: var(--input-bg-color-2);
    opacity: 0.5;
    padding: 0.467rem;
}
.tmss-msg-reply-main, .tickets-answer-msg-main {
    flex: 1 0;
    overflow: hidden;
}
.tmss-msg-reply-main-h {
    margin-bottom: 0.2rem;
}
.tmss-msg.active .tmss-msg-inner {
    position: relative;
}
.tmss-msg.active .tmss-msg-inner:after {
    content: "";
    position: absolute;
    top: 0;
    left: calc(100% + 1rem);
    width: 0.2rem;
    height: 100%;
    border-radius: 0.2rem;
    background: var(--highlighting-color);
}
.tmss-msg.tmss-msg-my.active .tmss-msg-inner:after {
    left: auto;
    right: calc(100% + 1rem);
}
.tmss-msg-message-file-audio {
    min-height: 4rem;
    display: flex;
    flex-direction: column;
    justify-content: center;
    overflow: hidden;
}
.tmss-msg-footer {
    display: flex;
    justify-content: flex-end;
    gap: 0.667rem;
    align-items: center;
    height: 1.667rem;
}
.tmss-msg-read .read {
    display: none;
    font-size: 80%;
}
.tmss-msg-read .noread {
    opacity: 0.6;
    font-size: 80%;
}
.tmss-msg-read .tmss-msg-read .read {
    display: block;
}
.tmss-msg-read .tmss-msg-read .noread {
    display: none;
}
.ticket-input {
    position: relative;
}
.tmss-go-start {
    position: absolute;
    bottom: calc(100% + 1rem);
    right: 1rem;
    background: var(--main-black-color-op);
    color: var(--always-white);
    display: flex;
    justify-content: center;
    align-items: center;
    width: 2.667rem;
    height: 2.667rem;
    border-radius: 50%;
}
.tmss-sticky-date{
    text-align: center;
    font-size: 80%;
    opacity: 0.5;
    min-height: 1.067rem;
    margin-top: -0.333rem;
}
.ticket-info-media-items {
    display: flex;
    flex-wrap: wrap;
    justify-content: space-between;
    gap: 1rem;
}
.ticket-info-media-items > div {
    width: calc(33.33% - 0.667rem) !important;
    aspect-ratio: 1 / 1;
    height: auto !important;
    position: relative;
}
.tmss-msg-message-file .tmss-msg-message-file-goto {
    font-size: 1.067rem;
    color: var(--always-white);
    background-color: rgba(0,0,0,0.30) !important;
    display: flex !important;
    justify-content: center;
    align-items: center;
    width: 2.133rem !important;
    height: 2.133rem !important;
    border-radius: 0.2rem;
    position: absolute;
    top: 0.333rem !important;
    bottom: auto !important;
    left: auto !important;
    right: 0.333rem !important;
}
.ticket-info-files-items {
    display: flex;
    flex-direction: column;
    gap: 1rem;
}
.ticket-info-files-items .tmss-msg-message-file-audio {
    flex-direction: row;
    justify-content: space-between;
}
.ticket-info-files-items > div{
    background: var(--input-bg-color);
    border: 1px solid var(--input-border-color);
    border-radius: 0.667rem;
    padding: 0.8rem;
}
.ticket-info-files-items .tmss-msg-message-file-goto {
    position: relative;
    top: auto !important;
}
.ticket-info-files-items .tmss-msg-message-file > *:first-child {
    flex: 1 0;
    margin-right: 1.333rem;
    overflow: hidden;
}
.support-notification-unavailable {
    position: absolute;
    bottom: 0.667rem;
    left: 0;
    width: 100%;
    background: var(--btn-light-bg-color);
    padding: 0.667rem;
    border-radius: 0.667rem;
    border: 1px solid var(--shadow-input-color);
    display: flex;
    justify-content: space-between;
    align-items: center;
    font-size: 0.933rem;
}
.support-notification-unavailable-gosettings-title {
    text-transform: uppercase;
    font-weight: 600;
}
.support-notification-unavailable-gosettings-desc {
    opacity: 0.7;
}
.support-notification-unavailable-close {
    padding: 0.667rem;
}
.support-notification-unavailable-gosettings {
    flex: 1 0;
}
@media (max-width: 550px) {
    .tmss-msg .tmss-msg-inner {
        min-width: 12rem;
        max-width: calc(100% - 2rem);
    }
    .tmss-msg-message .plyr__controls__item.plyr__volume, .ticket-info-files .plyr__controls__item.plyr__volume {
        display: none;
    }
    .ticket-info-media-items > div {
        width: calc(50% - 1rem) !important;
    }
}